OACAS Collaboration Project

A Collaborative Approach to Child Welfare – Diagram of the Intervention Model by Topic and Comments from the Field (DOC)

Child Welfare in Ontario: Developing A Collaborative Intervention Model

This Disk combines the work done by two OACAS project committees through Phase 1 (development) and Phase 2 (implementation) during the years 2005-2006. It includes all of the documents that were created by the various sub-committees as well as the reference materials consulted. Wherever possible efforts were made to obtain consent prior to inclusion of reference material.

Introducing the Project (PPT)

This is a powerpoint presentation that introduced the initial concepts to be developed through the project. The project had not yet been accepted by the OACAS Local Directors.

Research-Based, Collaborative Best Practice Approach (PPT) run as slide show (F5)

This is a powerpoint presentation outlining engagement concepts developed by the project committee.

Child Welfare Intervention Model (Project Position Paper – Consultation Version July 2005) (DOC)

This is the complete Phase 1 Project Paper of the Collaboration Project. It outlined all of the initial work, outlines, concepts, and areas for collaboration. This paper formulated the need for a collaborative child protection model for Ontario. It was later approved unanimously by the Zone Chairs and then the Local Directors at their Annual Meeting in September 2005. Phase 2 followed up on the ideas and recommendations, with the intention of evaluating the institution of its concepts into Ontario’s Child Protection system.

The Hopes and Fears that the Workers & Parents Bring With Them to the Potential Collaborative Relationship (PPT) run as slide show (F5)

This is a complete slide show that demonstrates collaboration between workers and families from various view points.

The CAS Workers’ and Supervisors’ Survey Manual (DOC)

When the Project Position Paper (presented above) was developed by the Phase 1 Committee members, they decided to canvas the field for their ideas so that the project would not be elitist nor out of touch with the views of hundreds of workers and supervisors across the province. This is a compilation of their ideas for good practice and collaboration with children and parents. Many agencies participated -including a focus group of Aboriginal staff members from several Aboriginal Agencies.

Child Welfare Work With Racial Ethnic Minorities (Peel CAS) (PPT)

Two front line workers and two supervisors from Peel CAS presented to the Phase 1 committee. They presented on the need to be sensitive to racial ethnic Minorities. Here is their powerpoint presentation provided with their permission.

Agency Culture To Support Racial Ethnic Minorities (Dr. Sarah Maiter) (PPT)

Dr. Sarah Maiter, a professor at Laurier and a former CAS staff member, presented on practice with Racial Ethnic Minorities. Here is her powerpoint presented with permission.

Articles Derived from Collaborative Project

Collaborative Leadership (PPT)
The Journey to Develop a Collaborative Leadership Model at the Brant CAS – October 13, 2011.

Developing a Collaborative Culture in a Child Welfare Agency (DOC)
This is a reference manual constructed from relevant sections of the original position paper. It is added here so that it may be a potential source for agencies who are trying to enhance collaboration by developing an internal system which supports the efforts of front line workers and supervisors.

Handbook, Child Welfare Collaboration Model for Ontario (DOC)
This is a reference manual for front line workers and supervisors/managers. It has been constructed from relevant sections of the original position paper. It is added here so that it may be a potential source for agencies who are trying to enhance collaboration by providing practice knowledge to front line workers and supervisors. It includes culturally appropriate approaches as well as a theory base.

Collaboration-input, Process, Outcomes (PPT)
This is a powerpoint presentation, designed to explain how collaboration may be viewed from a Quality Assurance Perspective.

Measuring Collaboration in a Child Welfare Agency- Excerpts from Developing a Collaborative Intervention Model (DOC)
This is a reference manual, constructed from relevant sections of the original position paper. It is added here as a potential source for Quality Assurance supervisors who are trying to enhance collaboration by developing measures and outcomes relevant to collaboration with children, families, and communities. This document provides ideas for the measurement of front line practice or internal culture.

Comments from the Field (DOC)
After the initial Phase 1 Position Paper was released to the field in the summer of 2005, agencies and individuals in the field were asked to provide their comments. Here they have been placed into a separate file for your review.

A Listing of Recommendations Outlined in the OACAS Project Paper (25-45 excluded) (DOC)
The Initial Phase 1 Position Paper provided a number of recommendations to the field. Since they were to be a focus of Phase 2 of the Project it was important to draw them out. The Aboriginal recommendations have been excluded and made a separate focus as they required the active participation of Aboriginal representatives.

Recommendations on the Provision of Child Welfare Services to Native Children (DOC)
These are recommendations specific to Aboriginal children, families and communities. They have been passed on to Aboriginal representatives for consideration and activation. They were developed by Aboriginal front line workers and managers in a focus group held in Thunder Bay in 2005. Many recommendations involve procedural changes under the jurisdiction of CAS agencies and could be implemented independently by those CAS agencies.

A Proposed Supervision Policy and Procedure (DOC)
This is a draft of how an organization may choose to define ‘supervision’ for social work staff in order to alleviate some of the liability concerns that some may feel if we move to clinical supervision. The idea is for a Society to confirm the approach in writing (policy) so that staff feel that if something goes wrong and they have done the best they can in clinical supervision, that they will be o.k. This is just an initial draft to elicit more ideas.

Developing Collaboration at an Agency Level
Rocci Pagnello, a Director of Services who has been part of both Collaboration Phases, took some of the ideas expressed in the group for the ‘agency collaboration’ section and put them into a check list for what an agency might do to enhance collaboration at an agency level. This is just a start and more sections such as ‘flexible hours’ etc. could be added. This is the first draft which may be helpful in its adaptation for individual agencies who decide to pursue greater agency collaboration.

Collaborative Checklist (DOC)

Helping Workers with Collaboration
Michael Mulroney who worked on the worker subcommittee of the Phase 2 Collaboration Committee presented a powerpoint presentation that some of his students had developed for an assignment in his child welfare course at Carleton. They have given permission for it to be added to the disc. It provides an interesting student viewpoint which we should probably listen to more intently. Please run it as a slide show:

student presentation winter 2006 (PPT)

This is a paper which looks at the important work that is performed by child protection workers – often under difficult conditions and in the face of negative publicity which sometimes occurs when a child dies or is seriously hurt. Some workers in our front line forum thought it would be helpful if someone wrote a piece supporting them in light of some deflating public criticism.
Why you can’t say you work for the CAS at a party (DOC)

Email Sent to Each CAS Explaining the Release of Phase I of the CD (DOC)
When the first Project Paper was completed, a disc containing it and all other documentation and reference material was sent out by the OACAS to each Child Welfare Agency in Ontario. This is the covering e-mail which was distributed prior to the arrival of the actual OACAS package

List of Project Recommendations From the Position Paper (DOC)
This includes all recommendations included in the Phase I position paper that can be reviewed in a previous section.

Presentation to the E.D.’s and Associate Members During Local Directors Conference in Niagara Falls (PPT)
This is the Powerpoint presentation given to the Local Directors- prior to their approval by motion of the project Phase 1 and the further endorsement of a Phase 2 implementation phase of the project.

PPT Presentation To Directors of Service Across Ontario (PPT)
At the same conference, 5 members of the Project Committee of Phase 1, all Directors of Services, presented this informative powerpoint presentation to all of the Directors of Services who were attending the annual meeting. It may be used to describe the meaning of collaboration in our suggested Ontario Model and certain parts can be run as a slide show.

The Motion – as passed by the Zone Chairs and the L.D. Section of the OACAS at the Annual Meeting. Authorizing Phase 2 of the Project (DOC)
This is the actual motion authorizing Phase 2 of the Collaboration Project

This section includes the work completed by the Phase II committee formed as a continuation of the OACAS Project on Collaboration. It acted on the motion passed by the Local Directors to look at how the model may be implemented and focused. The first file is the project paper, the subsequent files represent the work done by various sub-committees to complete the recommendations suggested in Phase I.

Child Welfare in Ontario:
Implementing a Collaborative Intervention Model For Child Protection Services in Ontario PHASE II (DOC)

Of the Implementation into Provincial Child Protection Practice of a Position Paper Submitted by the Provincial Project Committee on Enhancing Positive Worker Interventions With Children and their Families in Protection Services: Best Practices and Required Skills

This is the final paper which will be submitted for OACAS approval in September 2006

Collaborative Model Overview in Newsletter Format (PDF)

This is a description of the model in a two page handout that could be used in workshops or presentations.

Dalhousie University School of Social Work Workshop 
Gary Dumbrill and Andy Koster, on behalf of the Collaboration Project Committees (Phase 1 and 2), were invited to present a workshop at the Dalhousie School of Social Work in Halifax in April 2006. . Included here is the powerpoint presentation developed by Gary.

Update Report to the Zone Chairs (DOC)
The project overview committee of the Zone Chairs requested an update on our Phase 2 Collaboration Project. Here is a copy as was requested at our May 2006 meeting.

Research Grant Working Group From Position Paper Chapter 6
This is the work of the subcommittee which developed and submitted a Grant-In-Aid proposal on behalf of seven of the CAS agencies participating in Phase 2 of the Collaboration project. They designed a proposal to explore how a worker’s style of relationship with families can affect the safety of children. It also looks at various other aspects which will be helpful to the field such as whether those children, who initially were referred for a forensic investigation, could be potentially safer through effective worker engagement. It was designed to establish whether there were instances where the workers should be wary of engagement being a motivator for change. The potential role of worker engagement and best practice in relation to differential response, safety of children and permanency was also considered. The submission to the Ministry is provided above.

Michelle Young, a Researcher from McMaster, has translated our successful Grant In Aid into a more formal format, added to the Phase 2 Project Paper.
Worker-Parent Engagement Report (DOC)

Inquiries into Deaths of Children in Care: The Impact on Child Welfare Workers and their Organization (DOC)

Cheryl Regehr
Shirley Chau
University of Toronto

Bruce Leslie
Phillip Howe
Children’s Aid Society of Toronto

Predictors of post-traumatic distress in child welfare workers:
A linear structural equation model (PDF)

Cheryl Regehra, David Hemsworth, Bruce Leslie,
Phillip Howe, Shirley Chau

Child Welfare in Ontario: Implementing a Collaborative Intervention Model for Child Protection Services
Finding the Key to Success (PPT)

Measuring Client Engagement
From the Client’s Perspective In Non-Voluntary Child Protective Services by Diane K. Yatchmenoff, Portland State University.
B19 Engagement Scales

00 Research Cover letter to Patricia Longlade 040606 (PDF)

01 Letter of intent package (DOC)

02 Appendix_signature pages (PDF)

03 Letters of support (PDF)

04 Appendix_CV-Gladstone (PDF)

05 Appendix_CV-Dumbrill (DOC)

06 Appendix_CV-Leslie (DOC)

Efforts to Provide Support to Other Collaborative Initiatives in Government and Other Institutions and Organizations (DOC)
This shows the progress on the Phase 1 recommendations that do not have their own Phase 2 working subcommittee.

An Outline of The Ontario Model for Collaboration in Child Protection (from the Phase 1Position Paper) in One Page or Less
This is designed to specifically show the interrelationship of the various factors which were discussed as contributing to Collaboration and form the essence of the Ontario Model
Here is the explanation of the Ontario Model for Collaboration in Child Protection from a single page perspective. It is designed to give people an understanding of how the Project Paper is laid out and interrelated around ‘collaboration’. There is concern that the paper is large and some people may not see the interconnections initially. This is designed to help with that. The first page gives the questions and the concepts that the paper attempts to answer. The second page gives the actual titles which were developed to explain the questions and concepts outlined in the first page.

A Collaborative Approach to Child Welfare – Diagram of the Intervention Model by Topic (DOC)

A Series of Schematic viewpoints explaining the Collaborative Model as contributed by Claude Gingras who is the Quality Assurance Manager of the Kingston Frontenac CAS (PPT)
These are also included in the Phase 2 Position Paper but are reproduced here for agencies and universities who may wish to explain certain collaborative concepts to staff or to social work students. Claude Gingras submitted them after reading the Phase 1 Position Paper.

A Collaborative Approach to Program Evaluation (DOC)

In home support model (PPT)

The Phase II Project Provided an additional series of articles and power points which outlined the importance of access visiting in true collaboration with children and their families. The specific contributors are mentioned below. One of the areas that has become crucial for true collaboration is in the area of Access Visiting. At one meeting a presentation was made by Rocci Pagnello, Director of Services at Leeds Grenville. His slides have now been made into a powerpoint presentation, slide show for training purposes. Click to move each part of an individual slide advance between object animations and pages. There are subsequent word documents that will support this slideshow. Susan Jackson, a Coordinator from Durham CAS has developed a powerpoint presentation and a manual, both are listed below. Brant CAS has contributed a set of procedures which may be helpful in providing agency structure in regard to access visiting. Finally, Darlene Niemi, a manager at Thunderbay CAS has provided a research paper on the importance of appropriate access.

Presentation2b (run as Slideshow (F5))
This powerpoint and the subsequent word document manual immediately below were developed and contributed by Susan Jackson, the Access Care Coordinator from Durham CAS.

Durham CAS Access Care Training

Brant CAS has contributed a set of procedures which may be helpful in providing agency structure in regard to access visiting. It is a start to develop a collaborative approach. Other aspects such as therapeutic groups and the role of foster parents are included. It starts from the less intrusive to the more intrusive.

Presentation (PPT) (run as Slideshow (F5))
This is a preliminary slide show developed by Rocci Pagnello of Leeds Grenville for training staff on the importance of access in developing collaboration with children and their families

Barriers Exercise (DOC)
This and the six files listed below are aspects of training which could be added to any program that an individual agency is thinking of developing. The ideas were contributed by Rocci Pagnello, the Director of Services of Leeds Grenville CAS.

Bibliography (DOC)

EPPIIParentObservIntervene (DOC)


PlanningExercise (DOC)

ProblemExercise (DOC)

Training Quote (DOC)

DarleneNiemi ACCESS MANUAL Revised February 2005 (DOC)
This and the appendix below are used at the Thunder Bay CAS to help staff work with clients who require access. They were researched and developed by Darlene Niemi, a manager at Thunder Bay CAS

Access Plan (DOC)

Appendix 1 (Access Plan) – This is the formal detailed Access Plan that we complete soon after a child enters care and modify as necessary. It is kept in a special Access Binder that is available for anyone to review.

Access Observation Guidelines (DOC)

Appendix 2 provides guidelines in how to complete the observation case notes and helps workers to determine what details should be included in their case notes.

Supervised Monitored Access Case Note (DOC)

Appendix 3 (Observation Case Note) – This is the case note form that supervising access workers complete when they observe Access Visits.

Summary and Evaluation of Access Visits (DOC)

Appendix 4 – This provides generalizations and themes observed in access visits (summary) over a period of time in order to evaluate how access should proceed (whether it should be decreased/increased, reduced in the level of supervision, change in location etc.). Typically we do these after the first month and then every 2- 4 months or as necessary. These have often been attached to Affidavits as exhibits which is very helpful and saves time for the Protection Worker who must report on Access Visits and the parents’ progress. Also, we often attach…

Guidance and Education Plan (DOC)

Appendix 5 – We have been using this document more regularly. It helps to define what specific parenting behaviours are problematic and documents it clearly for parents. It helps us to measure progress and has been very useful in terms of court as well.


Appendix 5a

Role of Supervising Access Worker (DOC)

Appendix 7 (Role of Supervising Access Worker) – We provide this to anyone who supervises access visits especially our Prime Workers who are hired on contract basis and often do not have formal Child Welfare training. It helps them to understand their role in Access. We also provide training to them as well on Attachment and Access.

Record of Access Visits (DOC)

Appendix 8 (record of Access Visits) as exhibits to demonstrate parents’ ability to commit to and attend Access Visits regularly and consistently.

Guidelines for Foster Caregivers (DOC)

Appendix 9 (Guidelines for Foster Caregivers) – We provide this document to Foster Caregivers to help them understand why Access is important and what they can do to make it easier for children. We also provide training to them on Attachment and Access specifically to help them understand these concepts more fully, especially for newer foster caregivers.

Support Services Non-Access Request (DOC)

Appendix 10

Support Services Access Request Form (DOC)

Appendix 11

Guidelines for Parents (DOC)

Appendix 12 (Guidelines for Parents) – We provide these to parents as soon as their child enters care. It explains why access is important and what to expect during access visits. The Child Protection Worker is required to review this with parents directly. This has been a very helpful document and is part of our Child Admission Package.

Access Plan for Parents (DOC)

Appendix 13 (Access Plan for Parents) – This is a much more concise Access Plan and we provide a copy of this to the Parents and Foster Caregivers.

Many of the Phase I Project Committee members were asked to remain on the Clinical Supervision Module development committee of the OACAS. There was a presentation in March 2006 that outlined the progress to date by Katherine Dill a Phd Social Work student at the University of Toronto. In addition two American social work professors who have had extensive child protection experience in Kentucky and in Mississippi outlined their research on clinical supervision in child protection. We are thankful for the permission to reproduce their slide presentation in its entirety and to use their competency scales for supervisors. This has been converted to a word document in case there are agencies who wish to include it in their supervisory evaluation package.

Presentation by Two Professors on Clinical Supervision in Child Welfare (PPT)
This is a powerpoint presentation by Crystal Collins-Camargo, Southern Regional Quality Improvement Center at the University of Kentucky; Kim Shackelford, university of Mississippi, Department of Social Work. They gave this to a group of Executive Directors and Directors of Services at the OACAS.

Toronto Handout (PDF)
This is the handout that goes with their powerpoint presentation

Toronto WORKSHEET – Supportive Supervision (PDF)


QIC Fact Sheet2 (PDF)

Slide Miniatures – DofS Presentation (PDF)

Katharine Dill

Brant CAS Child Welfare Services Manager Competencies demonstrating Collaborative Attributes (DOC)

This is a word version of the supervisory competencies developed by Kim Shackelford, and they are used with permission of the author

Clinical Supervision
These documents were collected from the work done by Katherine Dill in preparation of her work on designing the OACAS clinical supervision module which will be replacing the present module 6 for the training system in Ontario in the Summer of 2006. We thank her for her dedication to this task.


Combining Individual and Group Supervision in Educating Social Work Professionals.pdf

Conference Call Presentation_October 24_2005.ppt

Consultation with Professor Collins Camargo.doc

Curriculum Outline for Day One and Day Two_September 15_2005.doc

deficient supervision.pdf

How Does Clinical Supervision affect job satisfaction.pdf

kentucky research.doc

Models of Supervision_Shaping Professional Identify.pdf

Supervising the Countertransference of Case Managers.pdf

the relationship between critical thinking and interpersonal skills_guidelines for clinical supervision.pdf

The Social Work Supervisor as Teach of Educational Skills and Methods.pdf

Training Preferences for feedback and evaluation in clinical supervision.pdf

These are contributed by two agencies involved in the collaboration project (Leeds Grenville and Waterloo CAS). Other Agencies are welcome to adapt for their own use. They are included in this disc since Transformation and Collaboration are interrelated. Collaboration is an integral part of Transformation and tied to its success

TransformationCYWCBoard (PPT)

Transformation Action Team Phase 1 (PPT)

WaterlooFebruary 2006 (PPT)

Waterloo2 (PPT)

Child Welfare Transformation in Leeds and Grenville Here we go (PPT)

Change Management for HR Leaders in Child Welfare – September 29th -05 FINAL (PDF)
This manual is provided by the Toronto Catholic CAS in order to help agencies go through change it can be copied with the following specifications. The agency has been given several international awards for its corporate culture.
Colour print back to back except first page. Cerlox bound – Plastic front and white card stock back

Organized By Focus Group

Child Welfare Transformation Strategic Plan (Secretariat June 2005)

Child Welfare and Social Work: Are they Compatible? (PDF)

Peter Dudding, the Executive Director of the Child Welfare League of Canada

Rational Authority in Child Welfare Services

Shankar A. Yelaja, DSW, a classic paper which helped generations of Ontario social workers understand authority in child welfare.

Authority in Child Welfare (DOC)

Andrew J Koster

Social Work and Inquisition (PDF)

Adolf Guggenbuhl-Craig

Child Protection Clients Designing the Services they Receive: An idea from Practice (PDF)

Gary C. Dumbrill and Sarah Maiter, two Ontario University professors of social work.

Caritas: Transformative Child Welfare Practice

Michael Mulroney and Ariel Bums Nova, front line workers at the Ottawa CAS who also taught child welfare at Carleton School of Social Work

The Family Mosaic (PDF)

Scotia Community Services

Child Welfare Protecting Children versus Supporting Families (PDF)

George R Savoury and Kathleen Kufeldt, one is the Executive Director of Child and Family Services for Nova Scotia. He presented at the project committee. The second person is a well-known child welfare researcher and university professor in Canada.

Translating Rhetoric to Reality: The Future of Family and Children’s Services (PDF)

William Meezan

Parents’ Expectations of Caseworkers (PDF)

Research Integration Practice Guide based on Research by John Poertner, D.S.W.

The Worker Client Relationship Revisited (PDF)

Nick F. Coady

Participation and Child Protection: The Importance Of Context (PDF)

Karen Heaiy

Reforming the Child & Family Services Act: Is the Pendulum Swinging Back Too Far? (PDF)

Prof. Nicholas Bala. He is an influential professor at a law school and one of the first people to provide input into the unintended effects of Ontario’s Child Welfare Reform of the late 1990’s.

Ethics in Social Work, Statement of Principles (PDF)

International Federation of Social Workers

Transforming Child Welfare Services in the 90s (PDF)

Marvin M. Bernstein, Jennie S. Campbell, Nyron Sookraj. Marvin
Berstein is currently the child advocate for Saskatchewan. He sat in on the collaboration project committee on occasion when he was also the Legal Director at the OACAS.

Child Welfare Discussion Paper (PDF)

Roy Walsh. He was until recently a long serving executive director in Ontario’s child welfare system.

A Critical Analysis of the Evolution of Reform

Ontario Directors of Service

Child Welfare Philosophy Discussion Paper(2001) (DOC)

Andrew Koster. This was an initial attempt to provide food for thought to Ontario’s child welfare system under ‘Child Welfare Reform’ and possibly provide an impetus for positive change where needed.

Social Work Code of Ethics (PDF)

Canadian Association of Social Workers

Pathways through Resistance (PDF)

Niagara F & CS

Cornwall CAS Article (PDF)

Vince Caccamo, Ed, D,, C. Psych.

Workshop on Development as a Child Welfare Social Worker (DOC)

Andrew Koster, a personal view of life as a child welfare worker

QA – A Framework for Quality Assurance

Outcomes (Slides) (DOC)

Claude Gingras (Frontenac CAS)

Outcomes Performance Indicators (PPT)

Claude Gingras (Frontenac CAS)

General Findings from the Federal Child and Family Services Review

Good Intentions and Hard Work Are Not Enough

Raymond Lemay, a paper by a prominent executive director in Ontario’s child welfare system

Child Welfare Program Evaluation (PDF)

Ministry of Children’s Services

The Impact of Child Welfare Reform: Issues,Data Analysis, And Strategies for Change (PDF)

Grand River Zone Executive Directors, Directors of Services and Finance Managers. This was an influential paper which contributed towards positive change in Ontario’s child welfare system.

Gatekeeping in Child Welfare: A Comparative Study of Intake Decision-making by Social Workers in Canada And Sweden (PDF)

Improving Service Delivery to High-Risk Families: Home-based Practice (PDF)

Vanessa G Hodges, Betty J Blythe

How to Succeed in the Business of Creating Psychopaths Without even Trying (PDF)

Dr. Paul Steinhauer, M..D… F.R.C.P, (C)

Notes on the Signs of Safety: A Solution and Safety Oriented Approach to Child Protection Casework (PDF)

Andrew Turnell, Steve Edwards. These are notes done on the book which has influenced a number of Ontario’s agencies and is used in Minnesota and parts of Australia to underly the philosophical safety focused approach to children and their families

Multisystemic Therapy Using Home-Based Services: A Clinically Effective and Cost Effective Strategy for Treating Serious Clinical Problems in Youth Centre (PDF)

Family Services Research

Aboriginal Knowledge Project Curriculum Report (DOC)

Kim Martin and Irene Kleban, Kim was an Aboriginal worker at the Brant CAS.

Use of the Casework Relationship (PDF)

Social Inclusion: Promoting child welfare service innovation

Bruce Leslie, Q.A. Manager at the Toronto Catholic CAS

Terminating the Casework Process (PDF)

Determining Needs and Service Alternatives (PDF)


Child Welfare Reform & the CFSA Amendments Towards a More Intrusive Service (DOC)

ChangeCycleParents – Diagram (PPT)

The Evolution of Instruments that May Predict Human Behavior – Diagram (PPT)

Learning Organization and the Excellent System – Blank Diagram (PPT)

Root Cause Analysis – The Fishbone Tool – Diagram (PPT)

The Potential for a Collaborative Relationship – Diagram (PPT)

Time Management – Diagram (PPT)

Stephen Covey

Estimating Risk to a Child – Urgency Does Not Necessarily Equate with the Level of Risk – Diagram

Planning in the Right Quadrant – Overhead

Root Cause Analysis – The Fishbone Tool – Diagram

Listing of Clinical Supervision Material (DOC)

Rocci Pagnello, Director of Services at Leeds Grenville CAS

Motivation Comparing Maslow’s Hierarchy of Needs with Herzberg’s Satisfier’s – Diagram (PPT)

Rocci Pagnello

Workstyles – Diagram (PPT)

Rocci Pagnello

Annual Mission Vision (DOC)

Rocci Pagnello

Steps of Change For Parents Involved with Child Welfare (PPT)

Rocci Pagnello

Client Engagement Troubleshooting (DOC)

Rocci Pagnello

Collaborative Planning – Balancing Act Diagram (PPT)

Rocci Pagnello

Research-Based, Collaborative Best Practice Approach – Diagram (PPT)

Rocci Pagnello

DrivingForces – diagram (PPT)

Rocci Pagnello

Collaborative or Coercive Relationships in Child Welfare – Diagram (PPT)

Rocci Pagnello

CrisisWindow for Change (PPT)

Rocci Pagnello

Outcomes and Client Engagement – Diagram (PPT)

Rocci Pagnello

Balancing the Wheel of Time – Diagram (PPT)

Rocci Pagnello

Nexus Between Outcomes & Collaborative Working Relationship (DOC)

Rocci Pagnello

Balancing Our Parenting Wheel of Time – Diagram (PPT)

Rocci Pagnello

Payoff Matrix – Goals (DOC)

Rocci Pagnello

PreCursors in Developing a Collaborative Learning Culture (DOC)

Rocci Pagnello

Pathways Through Resistance (DOC)

Rocci Pagnello

The Hopes and Fears the Worker & Parent Bring with them to the Potential Collaborative Relationship (PPT)

Rocci Pagnello

Outcomes (Slides) (DOC)

Claude Gingras (Frontenac CAS)

Outcomes Performance Indicators (PPT)

Claude Gingras (Frontenac CAS)

This section includes the draft of various article/book reviews on collaborative issues that were written by Raymond Lemay, Directeur Général / Executive Director Services aux enfants et adultes de Prescott-Russell Services to Children & Adults. They had originally been circulated internally to his staff. The articles provide information on the latest research findings connected to some of the theoretical constructs that have been introduced in the body of the Project Paper. They are provided here with permission.

Authentic Happiness: Using the New Positive Psychology to Realize Your Potential for Lasting Fulfillment (DOC)

Seligman, Martin, E.P. (2002) Article Synopsis and Review By Raymond Lemay

Early Experience and the Life Path (DOC)

Ann M. Clarke & A.D.B. Clarke. Book Synopsis and review by Raymond Lemay

Early Experience: Myth and Evidence (DOC)

Ann M. Clarke & A.D.B. Clarke. Book Synopsis and review by Raymond Lemay

Synopsis: Understanding coping: towards a comprehensive theoretical framework (DOC)

Article Synopsis and Review By Raymond Lemay

The Allure of Infant Determinism. In Jerome Kagan’s Three Seductive Ideas (DOC)

Kagan, Jerome Article Synopsis and Review By Raymond Lemay

Loss, Trauma, and Human Resilience: Have We Underestimated the Human Capacity to Thrive After Extremely Aversive Events (DOC)

Bonanno, G. A. Article Synopsis and Review By Raymond Lemay

The Construct of Resilience A Critical Evaluation and Guidelines for Future Work (DOC)

Luthar, S.S., Cicchetti, D., and Becker, B. Article Synopsis and Review By Raymond Lemay

Self-Efficacy : The Power of Believing You Can (DOC)

Maddux, J.E. Article Synopsis and Review By Raymond Lemay

Stopping the “Madness”: Positive Psychology and the Deconstruction of the Illness Ideology and the DSM (DOC)

Maddux, J.E. Article Synopsis and Review By Raymond Lemay

Ordinary Magic: Resilience Processes in Development (DOC)

Masten, Ann S. Article Synopsis and Review By Raymond Lemay

Nobody’s children? A reconsideration of child abandonment (DOC)

Chapter Article Synopsis and Review By Raymond Lemay

How the Mind Hurts and Heals the Body (DOC)

Article synopsis and review By Raymond Lemay

The Changing Face of Psychology at the Dawning of a Globalization Era (DOC)

Bandura, Albert Article Synopsis and Review By Raymond Lemay

What You Can Change…And What You Can’t: The Complete Guide to Successful Self-Improvement (DOC)

Seligman, Martin E.P. Ar

Pathways to overrepresentation of Aboriginal children in the child welfare system in Canada (PDF)

Nico Trocmé, Della Knoke and Cindy Blackstock, 2004.

Community-Based Child Welfare for Aboriginal Children

Nico Trocmé, Della Knoke and Cindy Blackstock, 2004.

First Nations Child and Family Services and Indigenous Knowledge as a Framework for Research, Policy, and Practice

Marlyn Bennett, Cindy Blackstock, June 2002

The Sixties Scoop thirty years later

Reconciliation: Looking back, reaching forward–Indigenous peoples and child welfare (DOC)


Robert Whiteduck, He is a front line Intake Worker at the Renfrew County CAS and has been Chief at Golden Lake, First Nation. He is a member and contributor to Phase 2 of the Project.

Child Welfare Mural Image(JPG)

Aboriginal Articles Related to Reconciliation

Historic Aboriginal Articles from OACAS Journal





Aboriginal Knowledge Project Curriculum Report (DOC)


A Paper on Supervision and Management (RTF)

Jennifer Penton, Q.A. Director at Brant CAS

Evidence Based Practice and Child Welfare

Trotter article. engagement and outcomes (PDF)

Trotter, also used in the grant in aid research proposal outlined in Phase 2 project (see above)

Evidence based practice and decision-making in child welfare services (DOC)

Bruce Leslie

Outcome Materials Collected By Bruse Leslie:
Measuring Client Engagement from the Client’s Perspective (DOC)
DKY Figure1 revised
DKY Figure2 revised
B19 engagement scales

Bruce Leslie